Testimonials

What Our Clients Say

Real words from the first-time buyers, self-employed professionals and business owners we’ve helped onto, and up, the ladder.

Posted on Google Google
David Simpson
14 July 2025
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Dealt with Mark regarding a difficult situation i was in with 1 years accounts with my LTD company , he couldn't have been more helpful and was full of great advice and knowledge , i would 100% recommend Mark , will use him in the future and will recommend him to my friends
Posted on Google Google
Allison Banks
14 May 2025
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Mark was incredibly patient and helpful throughout the entire mortgage process. He took the time to understand my needs and always went the extra mile to find the best possible deal. His guidance made a complex process feel straightforward and stress-free. I highly recommend Mark for anyone looking for a dedicated and knowledgeable mortgage broker.
Posted on Google Google
Lottie Brown
29 April 2025
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Mark was extremely helpful with getting me and my partner our mortgage. My partner is self employed and Mark was able to get us our mortgage with no hassle at all! We would 100% recommend Mark. We really can’t thank him enough!☺️
Posted on Google Google
Simon McClelland Morris
16 March 2025
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We recently engaged with the J&Y team about a mortgage. We spoke to Mark who was very welcoming and friendly, getting to know us through conversation, and discussing the potential property we were looking at. This all helped confirm our interest in the house and gave Mark a good platform to be able to offer us advise on the correct mortgage for us as a family.
Posted on Google Google
Megan-McKenzie Osborn
10 March 2025
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Would recommend to absolutely everyone! Sheila was amazing at not only securing us our mortgage offer but also the process afterwards as we were first time buyers we did not know much but Sheila was more than happy to talk us through the steps, going above and beyond her job role! Sheila was always available to answer questions and put our worries at ease and as someone who stresses about everything this made the process so much more bearable. Very responsive and helped through the entire process! Thank you so so much and we are so grateful. Highly recommend and will be referring to friends and family.
Posted on Google Google
Kyle Layland
27 February 2025
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I cannot express my gratitude enough to Richard Young. As a first time buyer I came into the house purchase process completely clueless and Richard helped me through every step of the way. From our first introductory call years back when I started saving through to today he's been exceptional and always gone above and beyond. We're now weeks away from completing on our home and Richard is continuing to help, from securing Home and Contents Insurance quotes to persistently searching to see if he can get us a lower interest rate before our mortgage goes live. If you are looking for a trustworthy, knowledgable and down to earth broker then look no further than Jones&Young. I guarantee you he will have your best interests at heart.
Posted on Google Google
Samuel T
22 January 2025
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Can't recommend these guys enough! From Mark in the initial stages to Sheila seeing it all through! Absolutely superb!
Posted on Google Google
kobir khan
18 December 2024
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Hands down one of the best service I have ever received. Sheila was and is amazing. Always there to help with any of my queries.(No matter how silly they can be) Honestly don't think you will get a better mortgage broker than Shiela.
Posted on Google Google
Charlotte Pearson
26 November 2024
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We couldn't be happier with the service Jones&Young provided to help us get a mortgage! This was a very long process, and Sheila our mortgage broker was thoughtful, hardworking and extremely knowledgable to achieve the mortgage we needed to get us started, as first time buyers, on the property ladder. Thank you so much!
Posted on Google Google
Nidal Chehadeh
20 November 2024
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I had the pleasure of working with Jones and Young Limited, and I can't recommend them enough. From start to finish, the experience was seamless, efficient, and stress-free. Sheila Blacklaw was incredibly knowledgeable about the mortgage process and took the time to explain all of the options available to me. She truly listened to my needs and found a solution that perfectly aligned with my financial goals. What stood out the most was her clear communication and her dedication to going above and beyond to ensure I understood every step of the process. She was always available to answer any questions, no matter how small, and her professionalism gave me the confidence that I was in great hands. Thanks to her hard work, I secured a fantastic rate and was able to close on my dream home faster than expected. If you’re looking for a mortgage broker who truly puts their clients first, look no further than Jones and Young Limited (Sheila Blacklaw). I’ll definitely be recommending them to my friends and family!
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In Their Own Words

Client Stories

Every one of these started with a conversation. Here’s how they ended.

We couldn't be happier with the service Jones & Young provided to help us get a mortgage! This was a very long process, and Sheila our mortgage broker was thoughtful, hardworking and extremely knowledgeable to achieve the mortgage we needed to get us started, as first time buyers, on the property ladder. Thank you so much!

Mark was extremely helpful with getting me and my partner our mortgage. My partner is self employed and Mark was able to get us our mortgage with no hassle at all! We would 100% recommend Mark. We really can't thank him enough!

We visited Mark to discuss our mortgage options as business owners. Mark was very knowledgeable and a delight to talk to. I would highly recommend Mark and team for all your mortgage needs, especially if you're running a business!

Mark was incredibly patient and helpful throughout the entire mortgage process. He took the time to understand my needs and always went the extra mile to find the best possible deal. His guidance made a complex process feel straightforward and stress-free.

I highly recommend Jones & Young Mortgage Brokers. I will advise all my friends and family to work with Jones & Young. Thank you once again for all your help 🙂

Straight From Google

Reviews You Can Verify

A selection of recent reviews left on our Google Business Profile.

Amazing service! I was looking for an experienced broker who could help secure a mortgage for a CIS worker. While other brokers said no, or took their time to book us in, Richard and his team guided us through the entire process and made it feel like a piece of cake. We are first time buyers and it can be quite overwhelming! Today, we received the keys to our new home! Richard handled our application efficiently, and communication throughout was excellent. No question was a silly question. Special thanks to Jane and Mark for their invaluable help. Highly recommended!

I am a practising Solicitor and I can't recommend Mark and Richard highly enough. They have not only handled my own mortgage twice (and will undoubtedly be handling a third in due course!), but they are my professional recommendation for clients — most especially anyone seeking advice on later life mortgages / equity release.

A big thank you to Mark for helping with our mortgage. Absolutely fantastic at explaining our options and streamlining the whole process. Wouldn't hesitate to recommend them to anybody and will 100% be using them in the future when needed. Thank you Mark!

Top service from Mark and Jane. The process was smooth and informative. Mark gave me a lot of confidence around what can be quite a difficult process, was available when I needed him and provided clear and concise information. Would 100% recommend and will be back in 2031 when my deal expires.

We can't recommend Jones and Young enough. We worked with Mark and Jane, who made the entire mortgage process transparent, seamless, and stress-free. The service offered is second to none, and we would highly recommend them to anyone looking for a mortgage broker. Thanks Mark! We look forward to using J&Y again in the future.

We popped in for advice and immediately knew that Richard and his team were right for us. Excellent, easily understood advice followed by quick and efficient action which secured my mortgage in a matter of weeks, much faster than I thought was possible. Highly recommended.

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